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User journey intake

Build the path your customers should use.

This form is not a website brief for the business. It captures what a customer needs to see, trust, choose, and do next so Halaali can build the right storefront, listing, and WhatsApp handoff.

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We map the user journey

Halaali looks at what a customer needs to understand, trust, choose, and do next.

We shape the user-facing flow

The facts become a storefront, listing, and WhatsApp path built around the customer's action.

You approve what users see

Public details like WhatsApp, timing, payment, claims, and final copy are confirmed before launch.

Tell us what users need

Required fields are marked. The business submits the facts, but every answer should help the end user decide faster and avoid confusion.

Business and contact

Give us the business identity and the person who can approve what users will see.

Where users already find you

Share the places customers currently check before they order, book, donate, or contact you.

What users are looking for

Choose the closest options so Halaali can route users into the right experience.

Main user action

What should someone be able to do without needing extra explanation?

What users choose from

This becomes the menu, catalog, service list, program list, or campaign content users will browse.

Launch confidence

Tell us what can be shown to users now and what still needs business approval.

Share what customers need to see and do. Halaali will shape the app, storefront, and WhatsApp path around that.